Frequently Asked Questions
Here are some of our most Frequently Asked Questions:
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1. What is PROPLATE™?
The Next Generation Enterprise Software is designed to incorporate all aspects of Surface Finishing operations.
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2. Who developed PROPLATE™?
PROPLATE™ software is powered by Rudram Engineering, Inc. REI’s team has over 35 years of combined experience in the Surface Finishing Industry and Technology Solutions. REI is capable of delivering Software Application Development, Systems Engineering & Integration, Data Analytics & Business Intelligence, Software-as-a-Service (SaaS) & Cloud-based technology, Hardware/Software Integration, Process Control Systems, Cybersecurity, Project Management, Staffing and Team Augmentations.
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3. Where is the data or information saved?
PROPLATE™ operates from the Cloud, so no customer IT infrastructure is required to operate it.
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4. Can the software be customized for the specific company or service?
Yes, please contact us for more information at: sales@proplate.pro and our team can provide more information in regards to the full customization capabilities.
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5. Where can I access or utilize the PROPLATE™ software?
The software is mobile friendly and user-friendly. It can be use on desktop and laptop computers, tablets, or any mobile device.
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6. Does PROPLATE™ provide customer support?
Yes, our team is available to answer any technical questions via email at: sales@proplate.pro or phone# (866) 292-8525.
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7. What type of Surface Finishing processes can PROPLATE™ be integrated into?
Barrel or Rack processes are supported.
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8. How can I get started with PROPLATE™?
Contact us for more information at: sales@proplate.pro.